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Account Management

DEX is a trusted property guardian provider, working with leading housing associations, councils, NHS trusts, charities and other organisations across the UK.  Whether property is going through regeneration, redevelopment or disposal our account managers take time to understand your exact needs and work through a plan to best secure and manage your property while it is in our care.

Dedicated Account Manager

All our clients have a dedicated Account Manage offering a single point of contact to help with enquires, arrange access or organise maintenance. 

Our in-house team carry out monthly inspections on all properties and are able to provide owners with a full monthly update of your property. This can include any maintenance that we have carried out or any safety procedures we have updated, as well as an update on the guardians themselves. 

Extensive Vetting of Guardians

We carry out a rigorous application process and extensively screen all of our property guardians. Our thorough vetting process helps ensure we only place socially responsibly and reliable individuals who fully understand the responsibilities of caring for and maintaining empty properties.

Still have some questions?

Check out our frequently asked questions if you still have some questions around property guardianship and if its right for you.
Or speak to a member of our team – they will be happy to answer any questions you may have.