Business Operations Officer

Job Type: Full Time – Open to Flexibility
Location: Parsons Green, London
Salay: £25,000 Pro Rata

DEX is an international organisation specialising in managing and protecting vacant properties and large scale regeneration projects. The company offers a wide range of innovative and bespoke property management solutions to our clients, from property guardianship through to traditional security. We are focused on growth and quality, giving an opportunity for a prolonged career development along with a high level of responsibility to our employees. We are offering an excellent opportunity for a Business Support Officer seeking a challenging yet rewarding environment.

DEX is looking for a full time Business Support Officer to join our Property Management team. We are seeking a dynamic, well organised, confident and driven individual, who can demonstrate initiative and build rapport with our guardians. The ideal person will possess excellent communication skills and have a positive and determined approach.

Your role will include:

  • Being the first point of contact for property guardians
  • Assisting and supporting guardians with their enquiries
  • Logging maintenance cases on CRM system & keeping guardians up-to-date on the progress
  • Assisting property manager in making sure all certification is up to date & producing reports on expiring certificates
  • Checking all inspections have been carried out and reports are on the system
  • Organising access request from clients and contractors
  • Key Management
  • Exercising initiative and diplomacy to manage the often differing expectations between guardians and clients

Requirements

  • Excellent communication skills both written and verbal are essential
  • High level of attention to detail
  • Ability to prioritise, multi-task and work under pressure
  • Hardworking and dedicated individual
  • Self-starter
  • Previous experience in property management is essential
  • High level of computer literacy – Word, Excel and Outlook
  • Degree or equivalent is desirable

How To Apply

To apply for the role please send your CV to Anna Eriksson at anna@dexpropertymanagement.co.uk